What should I do if I miss my flight or connection?

If you miss a flight and it may affect your ability to meet the group for embarkation or attend the mandatory passenger briefing, please contact our emergency phone number as soon as possible. This number can be found in your final Joining Instructions, and our team will do their best to guide you on the next steps.

If the missed flight does not affect your ability to join the expedition, we recommend working directly with your airline to arrange a new flight. Of course, if you need assistance or have questions along the way, please feel free to reach out to us.

We also strongly recommend that travelers carry trip cancellation and interruption insurance, which can help protect you from unexpected travel disruptions such as missed or delayed flights.