Pre-Departure Information
Get ready for your trip with guidance on travel documents, health requirements, arrival details, and more.
Insurance & Travel Requirements
- What should I be considering with regard to travel insurance?
- Why do I need a minimum of $500,000 USD insurance coverage?
- What does emergency medical evacuation coverage mean?
- Should I purchase cancellation insurance?
- Does Adventure Canada sell insurance?
- Can I send you my insurance policy to check if it meets your requirements?
- Do I require a passport to travel with Adventure Canada?
- What should I do with my passport on the ship?
- Do I require a Visa to travel with Adventure Canada?
- Are there additional entry/exit requirements?
- When will I receive my final documents?
- Will I receive tickets for my trip?
Adventurer Package & Portal
- What is an Adventurer Package?
- How do I find my Adventurer Package?
- How do I access my online portal?
- When do I need to complete portal information?
- How do I update my booking details (dietary needs, medical conditions)?
- What is my League of Adventurers number?
- Where can I find my post-trip package?
Charter Flights
Hotels, Transfers & Arrival/Departure Information
- Do you offer pre- and post-trip hotel bookings?
- When and where should I arrive for my expedition?
- Can I extend my stay?
- Are passenger briefings mandatory?
- What pre- and post-trip transfers are included in my trip?
- Can I join the complimentary transfer if I’m not staying at your hotel?
- Do you offer airport transfers?
- What time is embarkation?
- How do I access the port if arriving independently?
- What time will we disembark?
- Can I book my return flight the same day we disembark?
- What should I do if I miss my flight or connection?
- What should I do if I lost something on board or on a charter flight?