---
title: Pre-Departure Information | Traveller Information
description: Get ready for your trip with guidance on travel documents, health requirements, arrival details, and more.
---
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1. [Traveller Information](https://help.adventurecanada.com/)
2. [Pre-Departure Information](https://help.adventurecanada.com/pre-departure-information)
# Pre-Departure Information
Get ready for your trip with guidance on travel documents, health requirements, arrival details, and more.
## Insurance & Travel Requirements
- [What should I be considering with regard to travel insurance?](https://help.adventurecanada.com/what-should-i-be-considering-with-regards-to-travel-insurance)
- [Why do I need a minimum of $500,000 USD insurance coverage?](https://help.adventurecanada.com/why-do-i-need-a-minimum-of-usd-insurance-coverage)
- [What does emergency medical evacuation coverage mean?](https://help.adventurecanada.com/what-does-emergency-medical-evacuation-coverage-mean-)
- [Should I purchase cancellation insurance?](https://help.adventurecanada.com/should-i-purchase-cancellation-insurance)
- [Does Adventure Canada sell insurance?](https://help.adventurecanada.com/does-adventure-canada-sell-insurance)
- [Can I send you my insurance policy to check if it meets your requirements?](https://help.adventurecanada.com/can-i-send-you-my-insurance-policy-to-check-if-it-meets-your-requirements-)
- [Do I require a passport to travel with Adventure Canada?](https://help.adventurecanada.com/do-i-require-a-passport-to-travel-with-adventure-canada)
- [What should I do with my passport on the ship?](https://help.adventurecanada.com/what-should-i-do-with-my-passport-on-the-ship)
- [Do I require a Visa to travel with Adventure Canada?](https://help.adventurecanada.com/do-i-require-a-visa-to-travel-with-adventure-canada)
- [Are there additional entry/exit requirements?](https://help.adventurecanada.com/are-there-additional-entryexit-requirements)
- [When will I receive my final documents?](https://help.adventurecanada.com/when-will-i-receive-my-final-documents)
- [Will I receive tickets for my trip?](https://help.adventurecanada.com/will-i-receive-tickets-for-my-trip)
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## Adventurer Package & Portal
- [What is an Adventurer Package?](https://help.adventurecanada.com/what-is-an-adventurer-package)
- [How do I find my Adventurer Package?](https://help.adventurecanada.com/how-do-i-find-my-adventurer-package)
- [How do I access my online portal?](https://help.adventurecanada.com/how-do-i-access-my-online-portal)
- [When do I need to complete portal information?](https://help.adventurecanada.com/when-do-i-need-to-complete-portal-information)
- [How do I update my booking details (dietary needs, medical conditions)?](https://help.adventurecanada.com/how-do-i-update-my-booking-details-dietary-needs-medical-conditions)
- [What is my League of Adventurers number?](https://help.adventurecanada.com/what-is-my-league-of-adventurers-number)
- [Where can I find my post-trip package?](https://help.adventurecanada.com/where-can-i-find-my-posttrip-package-with-photos-and-memories)
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## Charter Flights
- [Charter flights overview](https://help.adventurecanada.com/charter-flights-overview)
- [Where can I find the charter flight times?](https://help.adventurecanada.com/where-can-i-find-the-charter-flight-times)
- [Luggage restrictions for charter flights](https://help.adventurecanada.com/luggage-restrictions-for-charter-flights)
- [Can I opt-out of the charter flight?](https://help.adventurecanada.com/can-i-optout-of-the-charter-flight)
- [Can I use frequent flyer miles for the charter flight?](https://help.adventurecanada.com/can-i-use-frequent-flyer-miles-for-the-charter-flight)
## Hotels, Transfers & Arrival/Departure Information
- [Do you offer pre- and post-trip hotel bookings?](https://help.adventurecanada.com/do-you-offer-pre-and-post-trip-hotel-bookings)
- [When and where should I arrive for my expedition?](https://help.adventurecanada.com/when-should-i-arrive-at-the-gateway-hotel)
- [Can I extend my stay?](https://help.adventurecanada.com/can-i-extend-my-stay)
- [Are passenger briefings mandatory?](https://help.adventurecanada.com/are-passenger-briefings-mandatory)
- [What pre- and post-trip transfers are included in my trip?](https://help.adventurecanada.com/what-pre-and-posttrip-transfers-are-included-in-my-trip)
- [Can I join the complimentary transfer if I’m not staying at your hotel?](https://help.adventurecanada.com/can-i-join-the-complimentary-transfer-if-im-not-staying-at-your-hotel)
- [Do you offer airport transfers?](https://help.adventurecanada.com/do-you-offer-airport-transfers-)
- [What time is embarkation?](https://help.adventurecanada.com/what-time-is-embarkation-)
- [How do I access the port if arriving independently?](https://help.adventurecanada.com/how-do-i-access-the-port-if-arriving-independently)
- [What time will we disembark?](https://help.adventurecanada.com/what-time-will-we-disembark-)
- [Can I book my return flight the same day we disembark?](https://help.adventurecanada.com/can-i-book-my-return-flight-the-same-day-we-disembark)
- [What should I do if I miss my flight or connection?](https://help.adventurecanada.com/what-should-i-do-if-i-miss-my-flight-or-connection)
- [What should I do if I lost something on board or on a charter flight?](https://help.adventurecanada.com/what-should-i-do-if-i-lost-something-on-board-or-on-the-charter-flights)
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- [Booking & Payments](https://help.adventurecanada.com/booking-payments#main-content)
- [Is Expedition Travel for Me?](https://help.adventurecanada.com/booking-payments#is-expedition-travel-for-me)
- [General Booking Information](https://help.adventurecanada.com/booking-payments#general-booking-information)
- [Currency, Pricing & Promotions](https://help.adventurecanada.com/booking-payments#currency-pricing-promotions)
- [Deposit & Payments](https://help.adventurecanada.com/booking-payments#deposit-payments)
- [Travel Agents](https://help.adventurecanada.com/booking-payments#travel-agents)
- [Cancellation & Refunds](https://help.adventurecanada.com/booking-payments#cancellation-refunds)
- [Pre-Departure Information](https://help.adventurecanada.com/pre-departure-information#main-content)
- [Insurance & Travel Requirements](https://help.adventurecanada.com/pre-departure-information#insurance-travel-requirements)
- [Adventurer Package & Portal](https://help.adventurecanada.com/pre-departure-information#adventurer-package-portal)
- [Charter Flights](https://help.adventurecanada.com/pre-departure-information#charter-flights)
- [Hotels, Transfers & Arrival/Departure Information](https://help.adventurecanada.com/pre-departure-information#hotels-transfers-arrival-departure-information)
- [Packing & Gear](https://help.adventurecanada.com/packing-gear#main-content)
- [Packing for Your Expedition](https://help.adventurecanada.com/packing-gear#packing-for-your-expedition)
- [Photography & Viewing](https://help.adventurecanada.com/packing-gear#photography-viewing)
- [On-Board Experience](https://help.adventurecanada.com/on-board-experience#main-content)
- [Cabin Amenities](https://help.adventurecanada.com/on-board-experience#cabin-amenities)
- [Facilities & Spaces](https://help.adventurecanada.com/on-board-experience#facilities-spaces)
- [Dining & Dietary Needs](https://help.adventurecanada.com/on-board-experience#dining-dietary-needs)
- [Daily Schedule](https://help.adventurecanada.com/on-board-experience#daily-schedule)
- [Connectivity (Mail, Wi-Fi & Phone)](https://help.adventurecanada.com/on-board-experience#connectivity-mail-wi-fi-phone)
- [Shipboard Account & Payments](https://help.adventurecanada.com/on-board-experience#shipboard-account-payments)
- [Health & Safety](https://help.adventurecanada.com/health-safety#main-content)
- [Safety Procedures](https://help.adventurecanada.com/health-safety#safety-procedures)
- [Seasickness](https://help.adventurecanada.com/health-safety#seasickness)
- [Health & Medical Information](https://help.adventurecanada.com/health-safety#health-medical-information)
- [The Nature of Expedition Travel](https://help.adventurecanada.com/the-nature-of-expedition-travel#main-content)
- [Expedition Travel](https://help.adventurecanada.com/the-nature-of-expedition-travel#expedition-travel)
- [Excursions & Landings](https://help.adventurecanada.com/the-nature-of-expedition-travel#excursions-landings)
- [Zodiacs, Disembarkation & Safety](https://help.adventurecanada.com/the-nature-of-expedition-travel#zodiacs-disembarkation-safety)
- [Community Visits](https://help.adventurecanada.com/the-nature-of-expedition-travel#community-visits)
- [Wildlife, Nature & Lectures](https://help.adventurecanada.com/the-nature-of-expedition-travel#wildlife-nature-lectures)
- [Ocean Nova](https://help.adventurecanada.com/ocean-nova#main-content)
- [About Ocean Nova](https://help.adventurecanada.com/ocean-nova#about-ocean-nova)
- [Expeditions On Board Ocean Nova](https://help.adventurecanada.com/ocean-nova#expeditions-on-board-ocean-nova)
- [Cabins & Accommodations](https://help.adventurecanada.com/ocean-nova#cabins-accommodations)
- [On-Board Amenities & Services](https://help.adventurecanada.com/ocean-nova#on-board-amenities-services)
- [Accessibility & Mobility](https://help.adventurecanada.com/ocean-nova#accessibility-mobility)
- [Ocean Victory](https://help.adventurecanada.com/ocean-victory#main-content)
- [About Ocean Victory](https://help.adventurecanada.com/ocean-victory#about-ocean-victory)
- [Expeditions On Board Ocean Victory](https://help.adventurecanada.com/ocean-victory#expeditions-on-board-ocean-victory)
- [Ocean Victory Cabins & Accommodations](https://help.adventurecanada.com/ocean-victory#ocean-victory-cabins-accommodations)
- [Ocean Victory On-Board Amenities & Services](https://help.adventurecanada.com/ocean-victory#ocean-victory-on-board-amenities-services)
- [Ocean Victory Accessibility & Mobility](https://help.adventurecanada.com/ocean-victory#ocean-victory-accessibility-mobility)
- [Contact Information](https://help.adventurecanada.com/contact-information)
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