Booking & Payments

Inclusions & Exclusions

• What is included (and not included) in my expedition fare?
• Why are trips so expensive?

Currency & Pricing

• Is there tax in addition to the trip cost?
• Why are your prices listed in USD?

Bookings

• How can I book?
• Do you work with travel agents?
• How do I sell your trips?

Pricing and Promotions

• What solo options are availble?
• When does a promotion end?
• Is it cheaper to book my next trip on board
• What happens if prices go down?
• When will the next season be released?
• What is the League of Adventurers program?
• Are there upgrades or discounts on-board?

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Contact

• When is the best time to call to speak with an agent?
• Can I speak with an agent?

Payments

• Will my final payment be taken automatically?
• How can I pay my trip balance?
• Can I pay for my trip in installments?
• Are there extra fees for credit cards?
• What is the payment schedule?

Cancellations and Refunds

• What are trip cancellation terms?
• Is the deposit refundable?
• How do I cancel my trip?

Trip Information

• Can I have a brochure mailed to me?